In the event of an emergency, all parent/guardian contacts will be contacted through all modes of communication: email, text message, and phone call.
What are my options for general message notifications?
Each individual parent/guardian can opt to receive general messages by email, text message, or voice message. If you do not wish to receive general messages, or prefer to customize which type of message you receive and how, directions are available below.
Why did I not receive the emergency/general notification?
Only contacts in Aeries identified as Parent/Guardians AND set to receive notifications will receive general/emergency messages. If you are not receiving any messages from Signal Kit, please contact the school office (for elementary) or the school registrar (intermediate and high school).
How can I add my email to my contact details?
If your Aeries Contact page does not show an email address, please contact the school office (for elementary) or the school registrar (intermediate and high school).
I have students at multiple schools in the district, but I am only receiving notifications for one school. How do I get the notifications from all schools my students attend?
Students are automatically linked to their parent’s Aeries Portal Account through the email listed on the contact details page. To add a student to your account, please contact the school office directly to verify/update your contact information.
For elementary school students, please contact the office manager.
For intermediate and high school students, please contact the registrar.
I have students at two school sites. I updated my contact information at one site, but it’s still not updated for the other student.
Contact details in Aeries are not linked between students. If you have multiple students and need to update your email address and/or portal account, you will need to contact each school directly to make the change.
Can more than one parent/guardian receive notifications and can the other parent/guardian have different notification preferences than me?
Each parent/guardian can set up their own Aeries Parent portal through their own separate email address. Each portal account can set up their own notification preferences.